Rocket Social LLC ("Rocket Social," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our digital marketing services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect various types of information from our users to provide and improve our services, communicate with you, and enhance your overall experience. The types of information we may collect include:
- Personal Information When you visit our website, contact us, or engage with our services, we may collect personal information such as your name, email address, phone number, company name, job title, and any other information you voluntarily provide.
- Usage Data We gather information about how you interact with our website and services, such as IP addresses, browser types, pages visited, referring pages, and the duration of visits.
- Cookies and Tracking Technologies Rocket Social LLC uses cookies, web beacons, and similar tracking technologies to enhance user experience, analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Services To deliver the services you request, process transactions, and enhance the functionality and performance of our website and services.
- Communications To communicate with you, respond to your inquiries, provide customer support, and send you information about our services, promotions, and events.
- Personalization To personalize your experience and content on our website, and tailor our communications to your interests and preferences.
- Analytics and Measurement To analyze trends, track user behavior, measure the effectiveness of our marketing campaigns, and generate aggregated reports.
- Legal Compliance To comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights, property, or safety of Rocket Social LLC, our users, or others.
How We Share Your Information
Rocket Social LLC does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or required by law. We may share your information in the following circumstances:
- Service Providers We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you.
- Business Transfers In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
- Legal Compliance We may disclose your information if required by law or in response to valid legal process, such as a court order, subpoena, or government request.
Your Choices and Rights
You have certain rights regarding your personal information under applicable data protection laws. These rights may include:
- Access and Correction You can request access to your personal information and ask us to correct or update inaccurate or incomplete information.
- Opt-Out You can opt-out of receiving promotional communications from us by following the instructions provided in the communication or contacting us directly.
- Cookies You can control cookies through your browser settings and other tools. Please note that disabling cookies may impact your experience on our website.
Data Security
Rocket Social LLC implements appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to ensure the integrity and confidentiality of your information.
International Data Transfers
If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our website and services, you consent to the transfer of your information to these countries.
Changes to this Privacy Policy
Rocket Social LLC reserves the right to update or modify this Privacy Policy at any time. We will notify you of any material changes to this Privacy Policy by posting a revised version on our website or by sending an email to the primary email address specified in your account. Your continued use of our website and services after the effective date of the revised Privacy Policy constitutes acceptance of the terms.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:
Rocket Social LLC
588 Greenwood Dr, Meadow Vista, CA 95722, USA
Email: support@rocketsocial.com
Phone: 1-844-847-6543
Effective Date
This Privacy Policy is effective as of 22-07-2024.
